OakTrail Appliance Repair (hereinafter we, our, or us) is committed to safeguarding and preserving your privacy when visiting our website, www.oaktrailappliancerepair.com, or communicating electronically with us. This Privacy Policy explains what happens to any personal data that you provide to us or that we collect from you while you visit our site, and how we use cookies on this website.

Information We Collect: We may collect and process the following data about you: (a) Information that you provide by filling in forms on our website, including the call request form which sends submissions to us via email. This includes contact details such as your name, phone number, and email address. (b) Details of your visits to our website including, but not limited to, traffic data, location data, and other communication data.

Use of Your Information: The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use your information for the following purposes: (a) To contact you via phone, email, or text for service-related purposes. (b) To share with our partners for operational and service needs.

Disclosure of Your Information: We may disclose your personal information to third parties: (a) Where we sell any or all of our business or assets to a third party. (b) Where we are legally required to disclose your information. (c) To assist fraud protection and minimize credit risk. (d) To our trusted partners for operational and service needs.

Non-Personal Data Collection: We may collect non-personalable browsing data through cookies or web beacons to help us improve the user experience on our website. You can adjust your browser’s settings to refuse the cookies, if you wish.

Your Rights: By using this website or contacting us, you agree to: (a) Allow us and our partners to contact you via phone, email, or text for service-related purposes. (b) Acknowledge that your information may be shared with our trusted partners for operational and service needs. (c) Waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. (d) Agree that maximum compensation for any claims is limited to $100. (e) Bear your own legal fees and expenses in the event of a dispute.

Opt-Out: You have the right to request that we do not process your personal data for marketing purposes. You can exercise your right to prevent such processing by contacting us at (949) 738-9630.

Data Security: We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

Changes to Our Privacy Policy: We may occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this policy to be informed of how we are protecting your information.